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Mike Lantz - Founder/CEO
Mike Lantz, CEO and Founder of LQ Performance Strategies, and a member of the National Speakers Association is one of only two coaches in the State of Indiana to earn the coveted Professional Certified Coach (PCC) designation, as awarded by the International Coach Federation, the governing body of professional coaches world-wide.
Lantz has excelled in life by not only implementing what he has learned to find his own success, but by studying the mastery of the leaders in business today. His great success has led him to share his techniques with others; thus, founding LQ Performance Strategies as a springboard for his life’s work of perfecting human potential through motivational seminars, corporate training and personal and professional coaching.
A renowned motivator and highly sought-after speaker, Lantz brings desire and the ability to coach individuals to massive transformation. His cutting-edge strategies for success prove that honoring your true self and building on your unique talents, anyone can achieve the “perfect life.” The stated mission of Mike Lantz is to motivate individuals to live lives and create destinies never thought possible.
Lantz has been featured on NBC, CBS, ABC, Inside Indiana Business and is often seen on FOX’s morning show “Building a Better You.” He has been profiled in such publications as Indiana Business Journal (IBJ), Indianapolis Monthly, Indianapolis Star, Image Magazine and Real Estate Broker-Agent Magazine. A graduate of Indiana University School of Business and a member of the Young Entrepreneurs Organization (YEO), Mike has coached and motivated people from all walks of life. Mike currently resides in Indianapolis, Indiana with wife Julie and children Mackenzie, Jackson, Mason, Madeline and Josie.
Lisa Rike - Director of Instructional Design & Implementation
Lisa has nearly 20 years of corporate and consultative experience in designing and developing training curriculum and workshops as well as facilitating both technical and non-technical skills sessions. She holds a degree in Public and Corporate Communications as well as certifications and studies in adult learning, behavioral styles, instructional design, project management, and competency development. Lisa’s education and personal development experiences translate into training strategies that incorporate audience-focused, goal-oriented methods.
Lisa combines her expertise and passion for meaningful training to produce rich, productive sessions focused on adult learning “done right”. “Get adults involved, thinking, applying and talking!” is Lisa’s mantra! Lisa is a member of the national and local chapters of the American Society of Training and Development (ASTD), a learning advocate (evident by her continuous pursuit of industry knowledge and education) as well as a featured speaker at local conferences and roundtables.
Stacy Alldredge - Performance Trainer/Coach
Stacy Alldredge brings more than 15 years of experience in Human Performance Improvement as well as business growth and restructuring initiatives. Stacy has been involved in managing, creating and implementing training programs for a variety of clients and is best motivating people around her. She has an innate passion for encouraging others in the advancement of reaching both their personal and professional goals. Her inherent ability to help others recognize their potential and strive to raise their standards has been proven through her career.
Stacy’s professional background includes training experience with Walt Disney World Company. She was the Director of Training for RCI Travel where her departments were responsible for the execution of frontline and leadership training initiatives as well as process improvement for more than five major systems changes. Her experience as a front line leader ranges from RCI Travel to leadership responsibilities as an LQ Performance Strategies lead implementer.
Stacy’s ability to build trust, create rapport and facilitate results makes her a highly effective facilitator. Stacy’s proven leadership and development experience and coaching skills have been showcased with such clients as Abbott Laboratories, Indiana Hoosier Lottery, RE/MAX Real Estate, Sunbelt Tool Rentals, and Virtual Meeting Strategies.
Stacy’s educational background includes a Bachelor of Science from Ball State University in the areas of Geography/Travel and Tourism as well as Communications. She is licensed to teach the Coaching Clinic® which includes strategic corporate coaching skills for leaders and individual contributors. She is also certified to teach Essential Conversations for Leaders which is the Advanced Coaching Clinic for Developing Others.
Stacy is a dynamic facilitator and motivating personal coach. Her passion and energy as well as problem solving methodology are evident in the programs she delivers. Stacy was awarded the LQ Performance Strategies Trainer/Coach of the Year for 2006.
Jennifer Brackney - Operations Manger
As the Operations Manager, Jennifer works to support the LQ Performance Strategies staff in all capacities and to provide excellent customer service to our clients.
Jennifer’s background includes experience in accounting, marketing, customer service, and assistant management in manufacturing and in health care. She has been employed by Sonoco Products Company and Cardinal Health Care Systems.
Jennifer is a graduate of Franklin College, where she was a member of the Zeta Tau Alpha sorority and earned a bachelors degree in Political Science with related fields in economics and history. Having interned with the Prevention of Child Abuse Coalition, and participating in many children’s rights organizations, Jennifer is a strong believer in the rights and voice of children.
Jennifer and her family reside in Plainfield, Indiana.
Lisa L. Brown - Instructional Designer
Lisa Brown has over 20 years of proven leadership and training experience in corporate, manufacturing, medical and services industries throughout the United States. Those strong skills have translated well into years of designing, implementing and facilitating training programs to meet the needs of the current business environment.
Lisa has proven success in creating two exceptional corporate training universities from the ground up. Lisa evaluated the business needs, developed the curriculum, designed the programs as well as delivered high quality training programs for corporate and professional growth. As a Training Director and Instructional Designer, Lisa has developed programs that include: sales, management training, customer service, ISO 9001, interpersonal communications, human resources, employee involvement and employee retention programs.
Your company will benefit from Lisa’s depth of experience and understanding in training and development, management, human resources and consulting in many different business environments including; manufacturing, sales, retail, medical, distribution and service industries.
Lisa graduated from Michigan State University, with a major in Communications and a focus on Economics. Lisa has held board positions on local chapters of ASTD, Toastmasters International as well as membership in local SHRM chapters. Lisa holds several certifications in training and development as well as certification as Senior Human Resource Professional and an Indiana Mortgage Brokers License.
Lisa is very involved in the community holding various leadership positions on Elementary and Middle school PTO Boards, Homeowners Association Boards as well as Coach and Manager for youth soccer and swimming. Lisa is also a competitive Masters Swimmer. Lisa has resided in the Indianapolis area for the last 16 years with her husband and two children.
Tom Christenberry - Performance Trainer/Coach
After serving twenty-five years, Tom retired as a Special Agent with the Federal Bureau of Investigation (FBI) in January 2003. The last fifteen years with the FBI, he was assigned to the Training Division, where Tom was a full-time trainer and public speaker in police-media relations, crisis media, effective communications and management. Tom developed and managed the FBI’s satellite and distributed learning initiative, which was responsible delivering asynchronous and synchronous training to over 30,000 FBI employees via a virtual academy network.
Currently, Tom is the Director of Public Safety Education and an Assistant Professor in the School of Adult Learning, at the University of Indianapolis, where he teaches courses in quality management and leadership theory. Tom is active on several federal and state advisory boards in homeland security and emergency management.
Tom works with Employment Plus as a corporate trainer and performance coach in the areas of individual and team development, as well as communication and leadership skills.
Tom earned a B.A. in Social Studies from Purdue University, a M.S. in Educational Administration from Butler University, a second M.S. in Human Development (Adult Learning and Human Resource Development) from Virginia Tech and a Ph.D. in Human Development, also from Virginia Tech. Tom and his wife Susan, of 33 years, live in Nashville, Indiana, where they own a retail store and are also partner in Brown County Live Entertainment, where they operate Coachlight Musical Theatre.
Rusty Coleman - Performance Trainer/Coach
Rusty brings to LQ a vast knowledge base with experience facilitating to all corporate levels as well as writing multiple marketing and management courses for worldwide clientele. Highly regarded for his training and facilitation skills, Rusty consistently receives the highest ratings from his audiences.
During his 30 year career with the IBM Corporation, Rusty held a variety of sales, staff, and management positions which included functions in administration, marketing, distribution, development, and training. He has been involved in projects that created new markets and distribution channels for the company. During the last 10 years of his career with IBM he has worked extensively with dealers and third party remarketing efforts for the company.
After leaving IBM, Rusty started his consulting career with an emphasis on sales and management development. For the past decade, he has worked with large and small clients both nationally and internationally delivering hundreds of workshops. He has extensive experience in the fields of technology, telecommunications, and pharmaceuticals. Rusty is an industry expert for trade shows and conventions across all industries. His approach includes assisting individuals in reaching high levels of success within corporate parameters.
Rusty received his BBA from Georgia State University. He and his wife, Diane, currently have dual residency in Ellijay, Georgia and Park City, Utah and have two grown daughters. Rusty is active in his local church and sits on the boards of several community groups.
Kelli M.H. Dalton - Performance Trainer/Coach
Kelli has an extensive background in entrepreneurial development and creative business solutions for growing and emerging firms. Her areas of expertise include: Executive Coaching, Team Development, Strategic Plans/Assessment, Business Plans, COO work, Operational and Training Manuals, and Feasibility Studies.
Kelli is an Executive Coach and has over eleven years experience in entrepreneurial leadership, corporate entrepreneurship development, strategic planning, family business, and organizational structures and planning.
She received her Bachelor’s and Master’s degree in Entrepreneurship from the nationally-ranked Entrepreneurship Program at Ball State University. She has received extensive personal development and executive coaching training. Kelli was mentored by Dr. Donald F. Kuratko, who is recognized as one of the leading Entrepreneurship Program Directors among colleges and universities in the United States. While working for and studying under Dr. Kuratko, Kelli had the opportunity to consult with various companies across the country. In 1994, she was the recipient of Ball State University’s Outstanding Consulting Award, the Small Business Administration’s Regional Consulting Award, and the Entrepreneurship Excellence Award for the business plan which she created. In 1997, Kelli was recognized as one of the Outstanding Young Women in America. In 2000, Kelli was the President of The Entrepreneur’s Alliance of Central Indiana. Today, Kelli is active in the Fishers Chamber of Commerce, her church and a variety of other business and philanthropic organizations.
April Deuschle - Director of Instructional Design and Implementation
April has strong entrepreneurial and turn-around capabilities, adept at needs assessment, formulating solid action plans, influencing effective solutions, and implementing effective training programs.
April is at her best evaluating training needs, designing and implementing complete training programs, re-energizing sales organizations, and directing day-to-day operations. Thoroughly familiar with adult educational development, April expands key accounts, and formulates innovative forms of training. April has been directly responsible for identifying production deficiencies, introducing products and services, creating promotions, and improving customer service.
As a resourceful problem solver and intuitive decision-maker, April is able to analyze situations rapidly, cut through non-essentials to the heart of the problem, set goals, establish controls, and meet demanding objectives. Her ability to work well alone or as part of a team and make forceful presentations consistently contributes directly to corporate profitability.
She is a graduate of Ball State University and is a member of the local chapter of the American Society of Training and Development (CIASTD).
Post graduate studies include communication and facilitation, which utilize her passion for adult education. April resides in Noblesville with her daughter Danielle.
Dennis Dinoia - Performance Trainer/Coach
Dennis has been in the training and coaching business for the past 8 years. His love for people achieving higher standards has led to his developing expertise in having people think and act beyond existing views and limits - in their personal and professional lives, relationships, and wider communities of interest. He encourages and develops people’s communication and authentic self-expression. His presentations incorporate high energy, humor and a clarity in communication that holds his audiences’ attention and creates the space for participation being natural for those with whom he works.
He has 17 years of classroom experience with a background in teaching both adults and young people. He also has been a national speaker for real estate investing seminars that have allowed people to create wealth through real estate.
A University of South Florida graduate, Dennis has attained his B.A. in Business Administration and M.A. in Counseling. He has completed the Rich Dad, Poor Dad™ Coaching Program and has held a NASD and State of Florida Department of Insurance, Series 6, Health, Life and Variable Annuities license.
His objective is clear: To bring new paradigms to what is possible in developing business strategies, leadership and global partnerships.
Kathy Douglas - Performance Trainer/Coach
Kathryn Douglas is an international consultant who specializes in performance improvement. With over 25 years of experience in business and industry as a manager, sales representative, process developer / evaluator / certifier, business coach and seminar leader, she has in-depth understanding of major corporate cultures and the small business environment.
While working with such clients as Bayliner, Daimler Chrysler, Dial, Ford, General Motors, GTE, Harley Davidson, Honda, Isuzu, Mitsubishi, Nissan, Philip Morris, Verizon and Volkswagen, she has used her experience to design and implement programs to improve customer satisfaction, employee relations, management and leadership effectiveness, operational efficiency, and profitability.
Thousands of retail, corporate and manufacturing personnel (entry level through executive) throughout the United States, Canada, Europe, Australia, and Southeast Asia have attended Kathy's workshops. Her practical performance based approaches provide the catalyst to make companies more profitable and employees more productive.
Kathy's educational background includes an M.A. in Counseling Psychology and a B.A. in Speech and Public Relations. She has participated in numerous executive development programs including Harvard University's "Impact of Marketing".
Croft Edwards - Performance Trainer/Coach
A Professional Certified Coach (PCC), Croft has been coaching and consulting since 2000 after a career in sales and the military. Croft brings a varied and powerful prospective to his consulting, facilitating and coaching, that being his application of leadership from a practical and historical perspective. His academic background includes history and business, and his practical background is as a leader in the military, salesperson, and business owner. He has coached over 250+ individuals in all positions from beginning supervisors, to individual contributors, to CEO’s in organizations as diverse as Native American utilities, to defense contractors, to mining, to government agencies to start-up businesses. Croft has also facilitated some of the most dynamic and successful programs on the market to organizations all over the United States and Canada.
Croft learned and honed much of his leadership skills in the U. S. Army. He spent over five years on active duty in the U.S. and the Far East and has spent over six years in the Army National Guard and Army Reserves. The majority of his time in the Army has been in leadership positions, including an M1 tank platoon leader in Korea, and as a commander of a field artillery battery in the Army National Guard. He is currently an instructor and Adjunct Professor in the Army Reserve.
Croft received a BA in Financial Administration from Michigan State University and a Masters of Civil War Studies with an emphasis in Leadership and Command from the American Military University in Manassas, Virginia. He is also a graduate of several U.S. military schools of leadership including the U.S. Naval War College in Newport, RI, and the Army Command and Staff College at Fort Leavenworth, KS. He is currently pursuing his Masters of Business Administration from Auburn University. His coach training is in Leadership and Coaching from Villanova University and the Newfield Network at Villanova University. His Professional Certified Coach designation is from the International Coach Federation (ICF), where Croft is a member in good standing.
He is a Lean /Six Sigma Green belt and is certified to administer multiple feedback assessments. He and his family reside in Wyoming, Ohio.
Renee Harness - Performance Trainer/Coach
Leadership is not only a science, it is an art. And just as in fine art, there is more below the surface of our leadership than meets the eye. Renee Harness has led organizational development, training and effectiveness initiatives in corporations and academia for over 14 years. Her roles in companies such as Charles Schwab & Co., Inc. and Roche Diagnostics, as well as the University of Indianapolis have focused on engaging the leader within people at all levels.
Key achievements while Director of Learning & Development at Charles Schwab & Co., Inc. included the implementation of a new Management Development curriculum to over 2000 managers in sales, operations and service organizations. Renee worked with leaders to establish The Leadership Challenge®, which became a basis for how to lead at Schwab. She also established an interactive New Employee Integration process that helped employees connect with the Vision, Values and Strategy of the organization for a quick and effective integration. Renee’s accomplishments at Roche Diagnostics included playing the lead role in design and development of the 2006 Executive Leadership Conference, for the top 200 leaders in the organization, focusing on the 5 Practices of Exemplary Leadership. Renee also led the customization of the Profilor 360 degree assessment, a development tool that links directly to the Roche Diagnostics Leadership Principles and Competencies. She was recognized as “Business Partner of the Year” for Human Resources for working closely with the business to impact team effectiveness and the customer experience, as well as her leadership development efforts.
Tia Jackson - Performance Trainer/Coach
Tia Jackson brings over fifteen years experience in Human Resources, Management, and Consulting, including over ten years experience in facilitating organizational development, strategy development and alignment, process improvements, leadership development training and assessment, coaching, and executive leadership meetings in large organizations.
Tia has led various change initiatives including leadership training and development continuums, and strategic staffing initiatives. She has also coached and mentored management in leadership skills and competencies using such tools as 360° feedback and DiSC behaviors and values profiles.
She has designed, developed, and facilitated various leadership curriculum and training programs in the areas of results-based leadership, career management, change management, team leadership, problem-solving, conflict resolution, communication, HR policies, and diversity.
Tia's other experiences include development and facilitation of teambuilding sessions for leaders at all levels and their teams and varied cross-business experience in Sales, Marketing, Customer Service, and Human Resources. She has facilitated and participated in numerous cross-functional and divisional initiatives.
Tia continues to develop herself through self and organizational development programs as well as participating in a local consulting network groups.
Heather Lam - Performance Trainer/Coach
Heather Lam is a dynamic speaker and certified coach who brings a variety of training, coaching, sales and marketing experience to her clients.
During Heather’s eight year career with Abbott Laboratories, she sold, coached and trained in several therapeutic areas including Anti-infective, Cardiology, Urology, HIV and Gastroenterology. While at Abbott, Heather earned top sales awards and was an active member of two marketing-sales advisory boards. She was also selected by senior sales management to serve as a regional field trainer to primary care and hospital account sales representatives for 5 years. Following her sales career with Abbott, Heather accepted an opportunity as a Regional Training Specialist with the Anti-infective Specialty sales organization.
Most recently, Heather was a product manager for over 18 months. In this position, she played a valuable role as sales force liaison in creating a strategic partnership between sales and marketing through effective communication and training. She also created and delivered numerous strategic and tactical brand presentations to the national sales force, encompassing all levels of sales and marketing management.
Prior to Heather’s career in the healthcare arena, she was a highly successful salesperson and marketing representative in both the oil and gas and advertising industries. Heather was also Miss Indiana Teen USA 1991 and Miss Indiana USA 1995, finishing in the top 15 at both LIVE, nationally televised Miss Teen USA and Miss USA Pageants. With both state titles, Heather toured Indiana as well as other major U.S. cities making public addresses on goal-setting, self esteem and the truth behind the pageant journey. She also worked as a commercial spokesmodel in the Midwest for over 5 years.
Heather is a graduate of the University of Evansville and holds a Bachelor of Science in Mass Communications/Public Relations. In the past year, she has effectively coached over 150 clients within several industries and at all levels of management for LQ Performance Strategies.
Heather, her husband and son reside in downtown Chicago. She enjoys reading, running, lifting weights, and being active in her church community.
Debra Hart May - Instructional Designer
Debra Hart May has more than twenty years' experience in business communications consulting, professional speaking, and instructional design and development. Founder and president of the Center for Effective Communication, Inc. (established 1992), she designs instructional materials and creates cost-effective performance-improvement solutions for dozens of business clients in the health care industry, pharmaceutical, banking and federal government sectors.
She is also regularly secured to coach one-on-one and facilitate training workshops in the areas of business writing, presentation skills, and other interpersonal communication skills.
Her education includes a B.A. in English from Northwestern University, and a M.S. in Education: Instructional Systems Technology from Indiana University. Debra has served as president of the Indianapolis Chapter of the International Society for Performance Improvement and is currently serving on the board of directors for the Association of Professional Communication Consultants.
Debra has authored two books titled Proofreading Plain & Simple, and Everyday Letters for Busy People published by Career Press, Franklin Lakes, New Jersey (1997 and 1998 respectively).
Allen McCaskill - Marketing Manager
Allen McCaskill, Marketing Manager for LQ, has a 'Make It Happen' mentality and brings creative ideas and solutions to sales and marketing initiatives for eightyFORCE. He ensures that these initiatives run in a smooth, efficient manner. This includes coordinating and managing all aspects of the development and implementation of marketing and sales projects and administrative support functions.
Allen most recently worked as Marketing Manager with Gaither Music Group in Nashville, TN where he developed and executed marketing plans for multiple CD/DVD releases. This included supervising graphic designers and printers to create dynamic consumer and trade advertising. He also worked at EMI Christian Music Group as a Sales & Marketing Representative selling music product to over 500 accounts to meet monthly sales quotas. Other experience includes Advertising Sales Representative for Sports Entertainment Group, Sinclair Broadcasting, and Rysher Entertainment. His first job was for ad agency Leo Burnett USA - Chicago as Assistant Media Buyer. While attending Southern Illinois University, Allen majored in Journalism/Advertising with a minor in Marketing.
Allen is originally from Illinois and currently resides in Fishers, IN with his wife Jana and two daughters Kate and Claire.
Jack McGriffin - Performance Trainer/Coach
Jack McGriffin has been guiding facilitated discussions for more than fifteen years. His experience includes strategic planning, team building, group dynamics, time management and leadership development. In addition, he has designed courses in communications, conflict resolution, creative problem solving, group dynamics, and effective meeting management.
Jack has trained and facilitated internal work groups and state government multi-agency teams; led executive teams through organizational mission and vision; organized goal and action planning workshops; and, provided leadership for self-directed work team development. He has also served as a guest college lecturer, conducted national workshops, and trained civic leadership and non-profit organizations.
He is certified in several of the Covey leadership programs, led Blanchard’s Situational Leadership workshops, and led groups through FISH!, and Who Moved My Cheese exercises.
Bonnie Metcalf - Instructional Design
Bonnie brings with her over 10 years of experience in the areas of instructional design, facilitation, coaching and management. She has created courses and curriculums that have focused on both technical training as well as sales, leadership and management training. She is particularly adept at listening to the needs of clients and translating those needs into performance-based learning programs. Bonnie has attained her certification in Criterion-Referenced Instruction from the Center for Effective Performance, thereby placing particular focus on linking performance objectives to the training she designs and delivers.
Bonnie has acquired experience working with a broad range of clients in both the domestic and international arenas, primarily during her tenure with Resort Condominiums International. She played a key role as one of the training project leads for the implementation of a graphical user interface during a global computer upgrade. This included responsibility for the development of all instructional materials as well coordinating the training of over 600 front-line supervisory and end-user professionals around the world. She has been an integral part of numerous other training initiatives including the development of business unit-specific sales training, new hire computer training and management-level coaching and leadership training.
Bonnie earned a Bachelor of Science degree from Indiana University School of Business, with a concentration in marketing. In addition to her CRI certification, she has also been certified as an instructor in Skills for an Empowered Workforce by Development Dimensions International. She has been active in both the American Society for Training and Development as well as the International Society for Performance Improvement.
Bonnie resides in Carmel with her family and enjoys running, playing tennis and taking an active role in her most important training endeavor…raising two children!
Susan Mosey - Instructional Design
Susan is an experienced and successful Organizational Development Consultant, Leadership Coach, Facilitator and Instructional Designer. With over 18 years of business and Human Resource Management, Susan brings an array of knowledge and experience solving human relation and interaction issues in the corporate climate to her work. Susan’s corporate experience includes successful Human Resource Leadership roles. She’s a creative, big picture thinker who gets the job done and has fun doing it. Her passion lies in helping people and teams reach their potential.
Susan has been a standout in Human Resources Leadership, Training & Development and Organization Development for Roche Diagnostics and Charles Schwab & Co. Included in her accomplishments were the development and delivery of a premier Leadership Assessment and Development Center, a Training Initiative for high potential individual contributors, and Vision and Values Strategic Leadership Training and implementation for the Senior Leadership Team. In addition to Executive Coaching and Leadership Development, Susan also lends her talents and experience to developing and facilitating large and small team building initiatives. Her work spans from strategic planning with small teams to conducting creative and engaging collaboration sessions for over 800 employees.
Susan has degrees in Psychology and Computer Science and her Masters Degree in Industrial/Organizational Psychology. She is formally trained and well tested in leadership and management development, team building, training design and delivery and coaching. Susan’s successes include development of new manager orientations, leadership assessments, new product launches and leadership retreats.
Jack Needham - Performance Trainer/Coach
Jack has been training and coaching individuals in the art of self-awareness and personal growth for more than 25 years. He has trained in areas that include martial arts, sales, motivation, and self-esteem. He is proficient in management development, needs assessment, formulating solid action plans, influencing effective solutions, designing and implementing complete training programs, and building effective teams.
Some of Jack’s key accomplishments include coaching 6 gold medal winners in the Tae Kwon Do Junior Olympics and implementing a unique sales program in Amsterdam that increased the close rate from 4% to 53% in one week.
Jack, an ordained minister and a published author, holds a second-degree black belt in Tae Kwon Do and a BS in Education. He is also a member of American Society of Training and Development (ASTD) and the International Association of Coaches (IAC).
As a Certified Life Coach© and Self-Talk© trainer, Jack utilizes his motivational psychology skills to guide individuals in finding inspiration, creativity, and energy inside themselves to live the life they were truly meant to live.
Tom Richardson - Trainer and Coach
Tom’s 30-year career has included experience as a coach, trainer, administrator, recruiter, insurance executive, speaker and motivator. He holds a bachelor’s degree from the University of Tennessee and a master’s degree from Vanderbilt University. He has earned the insurance designations of CLU, ChFC and LUTCF. He is a Certified Training Consultant (CTC) as well as a Certified Fitness Trainer. His coaching certifications include business and personal coaching, sales coaching, as well as retirement coaching.
Tom is an active member of Toastmasters International and was selected as one of the top eight speakers in the world in international speech contests. He also holds the Distinguished Toastmaster designation, the highest recognition of toastmasters. He is an active member of the National Speakers Association (NSA) and the International Coach Federation (ICF). Tom and his wife Cathy have five children and six grandchildren.
Terresa Ritzenthaler - Performance Trainer/Coach
Terresa has been training and coaching for the past fifteen years. She has an inherent passion for leading, coaching, training, and mentoring others. Her career was set in motion upon joining an international training and consulting firm specializing in performance management and motivational programs.
Terresa’s experience was instrumental in helping her to train and coach salespeople and brokers for RE/MAX in the State of Indiana. RE/MAX is a world leader in residential real estate. Her responsibilities included the implementation of an industry leading business start-up program specifically designed for newly licensed agents or agents who want to fast track to the top. She was coach to the top producing office, one that has been the leading RE/MAX Company in Indiana for fifteen years in a row. Additionally, Terresa has served the local Indianapolis Real Estate market as an approved instructor certified to train Continuing Education and has a deep understanding of the real estate industry.
As a performance coach, Terresa is effective in bringing out the best that individuals are capable of achieving. She incorporates personalized development and supports individual accountability. In corporate environments, Terresa ensures the alignment of individual goals with that of the team or organization. This focus has a proven outcome of helping to produce optimal performance, personal power, and results.
Terresa earned a Bachelors of Science in Financial Counseling and Planning from Purdue University and is a Real Estate Independent Broker in the state of Indiana. She is licensed to teach the Coaching Clinic, which includes strategic corporate coaching for managers, leaders and individuals. She is also certified to train Essential Conversations for Leaders, which is the Advanced Coaching Clinic for Developing Others. She brings a high level of energy, communication and encouragement to her coaching and training programs. Terresa resides in Carmel, Indiana with her husband and four daughters.
Steve Standridge - Director of Sales Italy/Europe
Steve has devoted the last 24 years to the task of coaching and teaching to hundreds of individuals in a wide variety of settings and styles.
His ability to develop and pursue his passion was recognized quite early when he was invited to teach in the University venue. During his Communication studies he devoted special interest to the field of advertising. In 1986 he was hired as Program Producer by Ambassador Advertising Agency in Fullerton, California. His work was aired daily on well over two hundred radio stations nation wide.
His work has brought him to travel and hold seminars in several European countries. His upbringing in Rome, Italy and his ability to speak three languages have enabled him to develop a keen understanding of coaching and problem-solving in a cross-cultural setting. His experience both in the US and in Europe, both in the profit and non-profit settings, enable him to address the dynamics related to a wide range of work situations.
Steve obtained in 1985 a Master degree in theological studies. This has enabled him to expand his awareness and ability to coach individuals at more than one level of growth and development. He strongly believes that productivity and personal satisfaction are directly related to the state of the whole person: body, mind, and spirit.
His experience with people includes the Executive Director position of a training center where he developed programs for leadership training, personal development, fund raising, and public relations.
Athletics have played a key role and add perspective to Steve’s understanding of coaching individuals and teams. Steve, while still in Italy, became a member of a semi-pro volleyball team. While in college he earned a scholarship for playing soccer, played collegiate tennis and later taught tennis professionally. He understands and knows how to teach what it takes to reach personal potential and goals.
Sam Thompson - Performance Trainer/Coach
Sam is a Human Performance Improvement professional with over 12 years of experience. His ability to partner with business leaders to identify and address learning and developmental needs has given him the diversity to design and deliver new employee training as well as advanced leadership and executive development.
Sam’s contribution to LQ Performance Strategies is his proven ability to get results from geographically dispersed teams and his significant experience in workplace learning and development. This experience equips him with the ability to assess and analyze challenges to accurately design, develop and deliver solutions that resolve issues and propel results. Sam advocates a holistic approach and is passionate about building effective systems and organizations to enable people to achieve superior results.
Sam earned his Bachelor of Science degree from Purdue University and a Certificate in Human Performance Improvement from the American Society of Training and Development (ASTD) through IUPUI. He is an active member of Central Indiana American Society of Training and Development (CIASTD) and currently serves as the Vice President of Finance on the board of directors. Sam currently resides in Fishers, IN with his wife, daughter, and son.
Sam was awarded the LQ Performance Strategies Trainer/Coach of the Year for 2007.
Rick Valdiserri - Performance Trainer/Coach
With over 25 years experience in both corporate management and non-profit management, Rick has held positions in corporate finance, strategic planning, operations, sales, product development and product management. Possessing broad based industry experience, Rick had held executive and senior management positions in telecommunications, advertising, financial services, retail and travel and tourism.
He is most devoted to serving people and organizations in supporting their identification and discovery of the possibilities and opportunities that will enable them to maximize their potential. Currently Rick coaches executives, business leaders and groups and teams within organizations. His area of specialty is coaching relationships involving business partners, individuals and organizations.
In August of 2003, Rick began his formal training to become an executive coach. He has completed over 500 hours of training with CTI (Coaches Training Institute). Rick is certified through CTI and holds the designation of CPCC(Certified Professional Co-Active Coach). Rick is also a member of the ICF (International Coach Federation).
Rick earned both graduate and undergraduate degrees from the Mendoza School of Business at the University of Notre Dame. His undergraduate degree is in marketing, while his MBA concentration is in finance.
Active in the community, he has coached boys and girls CYO and AAU basketball teams and little league baseball teams. Rick is a past President of the Notre Dame Alumni Club of Indianapolis; served as Vice President for the Indy Info Connection; is a past board member for the Indianapolis Chapter of the ICF; serves as the public relations volunteer for the North District Council of the Boy Scouts of America. He is also one of the developers and leaders of Michael’s Gate, (www.Michaelsgate.org) a leadership camp for boys and girls based in Denver, CO.
Rick resides in Indianapolis and is the father of two daughters, Kristen and Jenna, and a son, Stephen.
Teona Wright - Performance Trainer/Coach
Teona has over 20 years of successful business experience in sales, service and account management, with such companies as GM, RCI and Medi-Span. She is organized and results-oriented, with strong communication and problem solving skills. Teona holds a B.S. degree in Business and Economics from Albion College in Michigan. She received her personal coaching certification from Franklin Covey in 2003.
As a personal life coach, she facilitates defining objectives and driving change for both individuals and groups. She acts as an accountability partner and has a natural ability to support clients in achieving a greater sense of purpose, balance and accomplishment. The focus of her coaching is to bring about purposeful change to build a better life, moving from good intentions to action.
Teona uses principle-based coaching content which focuses on personal and professional lifestyle management and achievement that includes: Aligning Goals for Results, Time Management, Healthy Lifestyles, and WorkLife Balance.
Some of the types of businesses Teona has worked with in her coaching practice include: Marketing/PR, Publishing, Healthcare, Risk Management, Investment and Direct to Consumer Sales. Her client list includes small business owners/entrepreneurs, VP/Director level and sales executives, consultants, managers, realtors and independent sales reps. Teona is based in Indianapolis, Indiana and resides in Fishers.
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